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Prohibited and restricted items

Some items can't be shipped at all, and others need special handling or paperwork. If you're unsure, ask us before you book.

Never accepted

  • Illegal goods, including narcotics and counterfeit products.
  • Explosives, fireworks and ammunition.
  • Live animals, human remains and hazardous waste.
  • Cash, bearer bonds and similar negotiable instruments.

Accepted with conditions

  • Lithium batteries, which must be packed and labelled to regulations.
  • Perfumes, aerosols and other flammable consumer goods, in limited quantities.
  • Medicines and medical devices, subject to destination rules.
  • Food and perishables, with suitable packaging and transit times.

High-value goods

  • Jewelry, art, electronics and documents of value can be shipped with additional cover.
  • Declare the full value when you book so we can advise on protection.