Resources
Prohibited and restricted items
Some items can't be shipped at all, and others need special handling or paperwork. If you're unsure, ask us before you book.
Never accepted
- Illegal goods, including narcotics and counterfeit products.
- Explosives, fireworks and ammunition.
- Live animals, human remains and hazardous waste.
- Cash, bearer bonds and similar negotiable instruments.
Accepted with conditions
- Lithium batteries, which must be packed and labelled to regulations.
- Perfumes, aerosols and other flammable consumer goods, in limited quantities.
- Medicines and medical devices, subject to destination rules.
- Food and perishables, with suitable packaging and transit times.
High-value goods
- Jewelry, art, electronics and documents of value can be shipped with additional cover.
- Declare the full value when you book so we can advise on protection.